VDV Support Levels

Extended Support is a cost effective option for most companies as they can rely on VDV professionals who minimize the time spent on configurations and problems.

  • BASIC SUPPORT
  • Free with a VDV Licence
  • Email Support within two working days
  • Skype Assistance
  • Remote Login Assistance
  • Private Webinars
  • Phone Support
  • EXTENDED SUPPORT
  • Purchase Extended Support and use them as you like
  • Email Support within one working day
  • Skype Assistance
  • Remote Login Assistance
  • Private Webinars
  • Phone Support

Skype Assistance

Get assistance and consultation on any aspect of VDV from a VDV specialist through a skype conversation. No need for back and forth emails. Contact us and schedule a skype session and we will quickly get to the heart of the matter to ensure your monitoring and data analysis is running smoothly.

Remote Login

If you need assistance with configuring your system or run into a problem with the software a VDV professional will remotely log in and take care your issues directly. Some problems might need to be addressed quickly and surely and with a remote login a VDV professional can assure a swift solution to the problem.

Private Webinars

If you feel you or your colleges would benefit from a more in dept knowledge  of VDV and its features let us know and we can set up short webinars. A short webinar can cover the basics of VDV or more advanced topics tailored to your operations.

Have any other questions?

If you have questions about the VDV Support Levels please email us at support@vistadatavision.com and we will answer all your questions.